Laboratory Services
Lab Locations, Hours & More
Lab draw hours vary by location. Some locations require appointments, while others accept walk-ins. Find a lab near you and select a location to view hours and other details. Due to the high demand, wait times may be higher than normal. Please plan extra time for your visit. We appreciate your patience.
Find a Lab Near You
Diagnosis and treatment of many health conditions often involve tests or procedures that require special services to evaluate samples and report findings. When your provider orders laboratory testing for you and you need blood specimens collected, you can rely on our Laboratory Services for accurate pathology and laboratory results that help identify the most effective treatment for your situation. Our patient service centers are located to provide convenient access to the communities we serve. So, whether you live in Concord, Franklin, Laconia, Meredith, or a surrounding community, you do not have to drive far for care.
We provide comprehensive clinical and anatomic pathology testing services 24 hours a day, seven days a week, to patients of all ages through inpatient, outpatient, and outreach services. Our hospital laboratories are accredited by various accrediting organizations, including the United States Department of Health and Human Services of the Centers for Medicare and Medicaid Services, Clinical Laboratory Improvement Amendments, College of American Pathologists, American Associations of Blood Banks, Det Norske Veritas, Food and Drug Administration.
Pathology Services
- Blood bank
- Blood gas
- Chemistry
- Cytology
- Hematology
- Histology
- Microbiology
- Serology
- Urinalysis
- Specimen processing
- Specimen procurement
- Results procurement
Specimen Collection Instructions
The following instructions are available for your convenience. If you have any questions about specimen collection, call Laboratory Client Services in Concord at (603) 227-7050 or call Laboratory Client Services in Laconia at (603) 524-3211, ext. 3200.
Frequently Asked Questions
Why is my information verified during registration?
It is important for the laboratory to have correct and complete information from you, including your current insurance information. This information will allow us to return your test results to your provider as quickly as possible. Please bring the following.
- Laboratory orders (if you have been given the orders at your provider’s office)
- Current insurance information
- Photo ID recommended but not required
How long will it take to have my blood drawn?
The length of time depends on the number of patients at our Patient Service Centers arriving for phlebotomy. Patients are seen in the order they arrive. We will collect your specimens as quickly as possible and appreciate your patience. All patients are registered prior to testing, and orders will be electronically entered into our laboratory computer system. If you do not have a fasting blood test ordered, we suggest that you arrive after the early morning hours to shorten your wait time.
Does my testing have any special requirements?
Some tests do have special requirements. Please check with your provider regarding any medications you are taking, and do not discontinue these unless your provider requests that you do so. Your provider will tell you in advance if your tests require the following:
- Fasting - Some tests require fasting for accurate results. Fasting means you must not have anything to eat, drink or chew. This includes coffee, juice, tea, alcohol, chewing gum, or other candy or lozenge. You may drink water, but not more than usual. Lab fasting recommendations: Fasting glucose - 8 hours; Lipid Profile - 12 hours.
- Kits - Your provider may request a test that is sent out to a reference lab other than the reference lab used by Concord Hospital. You will be given a special specimen container or mailer with the required paperwork. In Concord, kits can only be drawn at the Patient Service Center at Memorial Building Laboratory, Monday- Thursday, 7:30 am - 12:30 pm. In Laconia or Franklin, you must email information regarding your kit to laboratoryservices@crhc.org for approval before testing can be done.
- Glucose Tolerance: You will have to stay at the Patient Service Center for the duration of the test. For two-hour, three-hour, or longer tolerance tests, you must be fasting and will be required to drink Glucola. Two- and three-hour tolerance tests performed in Laconia require an appointment. To make an appointment, call (603) 524-3211 ext., 3200, and choose the option to schedule a glucose tolerance test.
Who do I contact with questions about my results?
The laboratory staff is unable to share results with patients. If you have any questions about your lab results, please contact your provider's office.
- If there is an abnormal result on one of your lab tests, your provider will call you as soon as possible.
- If your lab results are normal, you will be notified by mail within two weeks.
- If you have not been notified of your lab results within two weeks, please contact your provider’s office.
