Home First
Helping Hospital Patients Recover Safely and More Comfortably at Home
Concord Hospital health system knows optimal healing happens at home. That’s why we’re committed to getting you home as quickly and safely as possible so you can heal and recover in the comfort of your own home. Our Home First program helps us achieve this goal by:
- Planning for discharge early. We start thinking about your return home from the moment you arrive, ensuring a smooth transition;
- Prioritizing home recovery. Whenever it's medically appropriate, we'll recommend you recover in the comfort and familiarity of your own home;
- Streamlining the discharge process. We've simplified paperwork and procedures, minimizing delays and getting you home faster;
- Setting up for success. We’ll help you arrange referrals and follow-up appointments, laying the groundwork for your successful recovery.
What are the benefits of recovering at home?
- Faster healing: Patients often recover better in familiar surroundings.
- Reduced costs: Home care is typically more affordable than extended hospital stays.
- Improved comfort: You'll be surrounded by loved ones and personal belongings.
- Greater control: You'll influence your care and daily routine.
- Increased access to care for other community members: By recovering at home, you free up valuable hospital beds for others who need critical medical attention, ensuring everyone has access to the care they need.
When Returning Home is Not an Option
- Different levels of care are explored: Options include skilled nursing facilities and acute rehabilitation centers, each offering specific services and levels of support.
- Patient and family preferences are considered: Your care team works with you and your family to identify the setting that best meets your needs and preferences.
- Access is determined: Your care team works to confirm the chosen facility is accepting patients.
- Insurance authorization is obtained: The care management team works with your insurance company to secure approval for the chosen post-acute care setting.
- Transportation is arranged: The care management team ensures you have safe and reliable transportation to the new care setting.
- Communication and coordination: Your hospital-based team communicates with the chosen facility and provides the necessary information to ensure a smooth transition.
We're here to support you every step of the way.
Our dedicated care management experts will work with you and your family to develop a personalized discharge plan that meets your unique needs. They’ll provide the resources and information you and your loved ones need to feel confident and comfortable—regardless of whether you are discharged home or to a post-acute care facility.
Ready to Learn More?
Speak to a member of your care team for more information.
