Emergency Care or Urgent Care?

Go directly to the nearest hospital or call 911 if you are experiencing chest or abdominal pain, have sustained multiple injuries, are unsure if your condition is serious, or feel it may be worsening.

Knowing the difference between the services available in an Emergency Department (ED) and those available at a walk-in urgent care center is important before an accident, incident, or illness arises. Concord Hospital health system's emergency departments in Concord, Franklin, and Laconia are available to accommodate your needs 24 hours a day, seven days a week. When you need prompt medical care for minor illnesses or injuries without an appointment, you can count on Concord Hospital Walk-In Urgent Care Center. To receive the right care at the right time, you need to make sure you’re in the right place.

Emergency Department (Emergency Room/ER)

Go directly to the nearest hospital or call 911 if you are experiencing chest pain, respiratory distress, stroke-like symptoms, severe abdominal pain, multiple injuries, uncontrolled bleeding, severe burns, or active labor. If you are unsure if your condition is serious or worsening, you should go to the nearest ED. Other reasons to go to the ED, commonly referred to as an ER, include:

• Seizure or loss of consciousness;
• Chest pain or squeezing sensation in the chest;
• Shortness of breath;
• Suspected overdose or poisoning;
• Sudden paralysis or slurred speech;
• Broken bones;
• Severe pain;
• Active labor.

Urgent Care

Know When Urgent Care Isn't the Answer

Concord Hospital Walk-In Urgent Care Center is not an emergency department. Call 911 or go to the closest emergency department immediately if you're experiencing chest pain, respiratory distress, stroke-like symptoms, severe abdominal pain, multiple injuries, uncontrolled bleeding, severe burns, or active labor.

It is important to remember to call your doctor before seeking walk-in urgent care services. If you cannot get an immediate appointment with your doctor or the office is closed, your doctor may advise you to seek walk-in urgent care services. Reasons to go to Concord Hospital Walk-In Urgent Care Center include:

• Minor illness and injury;
• Medical treatment for work-related injuries;
• Sprains and minor fractures;
• Sore throats and colds;
• Cuts, scrapes, and minor wounds;
• Coughs;
• Earaches;
• Minor burns;
• Back strain;
• Minor eye injuries, infections or irritations;
• Urinary tract infections;
• Insect or animal bites;
• Other minor conditions.