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ADVANCESSPECIALISSUE2013Simplyputacollaborationistheactofworkingwithothersonajointproject.Inthelast20yearsConcordHospitalmedicalprofessionalsthroughouttheregionbusinessesandcitizensupportersoftheHospitalhavetakenittoawholenewlevel.ForsomemedicalproviderscollaboratingwithConcordHospitalbeganasamatterofsurvivinginuncertaineconomictimes.Forothersitwasawaytoexpandservices.Forallitwasandstillisawaytonurturesustainandelevatethecareavailableinthecommunityanddoingwhatisrightforpatients.ForareabusinessesorresidentswhosupporttheHospitalanditspartnersasvolunteersornancialdonorstheircollaborationisawayofgivingbackofsayingthanksforthelife-alteringandlife-savingservicestheyhaveaccesstoinourcommunity.FortheHospitalsmedicalstaffleadershipandBoardcollaborationhassimplybecomepartofthejob.TrustingeachotherandboundbymutualrespectthemedicalstaffseniorleadershipandBoardofTrusteesworkcloselytogethertoestablishthemodelthatcementsallourjointprojects.WorkingtogethertheyhavecreatedanexpectationintheHospitalinthecommunityandbeyondthatcollaborationworkingwithothersisessentialtoprovidingthebestpossiblehealthcareforpatients.BasedontrustandthatexpectationtheHospitalandthecommunitysmedicalprofessionalsalsobecamewillingpartnershelpingeachothersucceed.ConcordHospitaltransitionedfromthecommunityhospitalof20yearsagototherespectedregionalhealthcareresourceoftodaybyaligningpartnersthroughcollaborationandtransparencyratherthanusingacompetitivemodel.ItsahallmarkthathasallowedtheHospitalanditsmedicalpartnerstokeepapatient-centeredfocuswhileadjustingtocolossalchangesinhealthcare.Itsaprescriptionforthemtocontinuetobuildpositiverelationsinsupportofevenbetterheathcareforthecommunitiesweserve.CollaborationsTeleStrokeWiththeclocktickingtowardpermanentbraindamageforeverystrokevictimConcordHospitaljoinedwithMassachusettsGeneralHospitalMGHinahigh-techpartnershipthatspeedsdiagnosisandtreatmentduringapatientscrucialrstmomentsattheHospital.TheTeleStrokevideoconferencesystemallowsdoctorsatConcordHospitalandneurologyspecialistsatMGHtoworktogethersharinglabresultsandCTscansexaminingthepatientandrecommendingtreatmentideallywithinahalf-hourofapatientsarrival.18